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Counters: Reset Key Not Functioning

FAQ No. FAQ00889

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Question

Why does the Reset Key on the H7E[]-N not function?

Answer


Is the Key Protect Switch set to ON?

The Key Protect Switch is used to prohibit key operations, thereby preventing incorrect operations.

If the Key Protect Switch is ON, key operations are prohibited and the Counter cannot be reset. To enable key operations, set the Key Protect Switch to OFF.